A working guide
Signing into the website backend.
This guide covers everything from bookmarking the login page to picking the right account, resetting a lost password, and staying secure on a site that doesn’t have two-factor authentication configured. Whether you use your personal account or the shared info@ account, do it right the first time and you won’t need to think about it again.
Time to log in ~30 seconds
The login URL
One address, bookmarkable, always the same.
The login screen lives at:
Type it into any browser and press Return. If you’re already signed in, the address takes you straight into the dashboard. If not, WordPress redirects you to the login form.
Bookmark it. Every browser has a way to save a page to a bookmarks bar — takes 3 seconds, saves you typing the URL every time.
Also works
seminoletheatre.org/login or seminoletheatre.org/wp-login.php both take you to the same place. Use whichever is easiest to remember.
Which account to use
The site has personal accounts and one shared account. Use personal when you can.
Personal accounts
Individuals who edit the site regularly should have their own account, tied to their own email address and their own password.
If you don’t have a personal account and you edit the site more than once a month, ask the site administrator to create one for you. It takes 2 minutes and it means:
- The activity log shows who made each edit — accountability if something breaks.
- Your password can’t be affected by someone else changing the shared password.
- Losing access to the shared password (staff turnover) doesn’t lock you out.
The shared info@seminoletheatre.org account
This account exists for staff who edit occasionally or for the box office team when they need to make a quick change without needing individual credentials. Use it when:
- You’re helping out temporarily and don’t need long-term access.
- You genuinely don’t remember which personal account is yours.
- The site administrator hasn’t set up your personal account yet.
Never share your personal password
If someone asks for “the login password,” give them the shared info@ credentials, not yours. Personal accounts are personal — if someone else needs access, they get their own account, not yours.
Signing in
Two fields, one button.
- Open
seminoletheatre.org/wp-admin/. - In the Username or Email Address field, type your account name. For the shared account, type
info@seminoletheatre.org. - In the Password field, paste your password from your password manager. Don’t type it — password managers reduce typos and phishing risk.
- Tick Remember Me only if you’re on your own private device (your work laptop, your home computer). Never tick it on a shared computer.
- Click Log In.
If your credentials are correct, WordPress redirects you into the dashboard.
Password manager tip
The theatre uses a password manager (ask the site administrator which one — 1Password, LastPass, Bitwarden, etc.) to store both the shared and personal credentials. If you don’t have access to it yet, request access before you need to log in. Trying to memorize a good password is a losing strategy.
Resetting your password
The most common help ticket. Reset yourself before asking for help.
- Go to the login screen:
seminoletheatre.org/wp-admin/. - Below the Log In button, click Lost your password?
- Enter the email address on your account — your work email for a personal account, or
info@seminoletheatre.orgfor the shared account. - Click Get New Password. WordPress sends a reset link to that address.
- Open the email (arrives within 1–2 minutes), click the reset link, and set a new password.
- Update the password manager with the new value so the whole team stays in sync.
Two things that go wrong
The email doesn’t arrive. Check spam. If it’s still not there after 5 minutes, the mail may have been silently rejected — contact the site administrator.
You reset the shared password without telling anyone. Now no one else can log in as the shared account. Always update the password manager immediately after resetting the shared account’s password, and post in the team channel that you did.
Your first look at the dashboard
The left sidebar is your entire map. Here’s where the important sections live.
info@seminoletheatre.org.The top-right corner
Hover your username in the top-right of any admin page to see the Log Out option and access Edit My Profile — where you can change your own password and display name.
Editor vs. Administrator
Most staff have the Editor role. A few things are administrator-only for safety.
WordPress has several built-in user roles. Two matter for this site:
Editor role covers 100% of the content work described in the other staff guides. If you need to do something an editor can’t (add a plugin, create an account, change a setting), ask the site administrator — those actions can silently break the site if done wrong.
Staying secure
The site does not currently have two-factor authentication. Your password is the only lock — treat it accordingly.
Do
- Use a password manager for both your personal and the shared account.
- Use a strong password — 16 characters or longer, random. Generated by the password manager, never a reused password from another service.
- Log out on shared or public computers. Always.
- Change the shared password when someone with access to it leaves the theatre. Update the password manager and notify remaining users.
Don’t
- Don’t reuse a password from your email, banking, or any other service. Every account gets its own random password.
- Don’t share your personal password. Ever. If someone needs access, they get their own account.
- Don’t paste the password into email, text, or chat — even to yourself. Use the password manager to share credentials securely.
- Don’t tick Remember Me on any computer that isn’t yours.
- Don’t ignore a “your account was signed in from a new location” notice if one arrives — WordPress doesn’t send them by default, but browser and Google account notifications sometimes trigger. Investigate.
If you suspect your account is compromised
Immediately reset your password (Section 4). Then contact the site administrator so they can check the activity log for unauthorized edits. Faster is always better — a compromised account can add spam pages within minutes.
Logging out
Simple, but easy to forget on someone else’s computer.
- Hover your username in the top-right corner of any admin page.
- Click Log Out.
- You’re returned to the login screen.
When to log out
- Always, on any shared computer (the box office public terminal, a colleague’s laptop, a rented iPad).
- End of day, if you use a laptop that goes home with you but might be lent to family.
- Never necessary on your own private device — WordPress sessions expire on their own after ~48 hours of inactivity.
Troubleshooting
The four most common problems and their fixes.
Confirm the username exactly. For the shared account it’s the full email info@seminoletheatre.org, not just info. Confirm you don’t have Caps Lock on. If both look right, reset the password (Section 4).
Usually a browser extension (ad-blocker, privacy tool) is interfering with the login form. Try a private/incognito window — that disables most extensions. If it works there, whitelist seminoletheatre.org in the extension that was blocking it.
Not something you can fix — the site is down. Contact the site administrator immediately with a screenshot.
Check spam first. If genuinely not there after 5 minutes, the site’s outbound email may be blocked — contact the site administrator and have them reset the password directly from the Users admin.
When to escalate
If a login problem is blocking you from urgent work — a show going on sale, a listing correction before doors open — contact the site administrator directly. Text if it’s after hours. The site is a live production tool; problems get triaged as such.
